The National Film and Sound Archive of Australia (NFSA) is Australia’s audiovisual archive, telling the national story by collecting, preserving and sharing audiovisual media, the cultural experience platforms of our time. The collection itself dates back to 1935, making it one of the world’s oldest audiovisual collections. It is also one of the country’s most used cultural collections, with around 125 million views of collection content each year. The NFSA is in a period of significant change. Following increased Government investment, the institution is in a process of digital transformation, establishing the NFSA as Australia’s most dynamic and valued cultural organisation. We are rebuilding our curatorial workforce and developing the NFSA’s capacity to digitise our collection at scale – to preserve it for the future, to make sure it can be discovered, and to share it with all Australians.
We continue to work on developing a stable, secure and future-proof workforce across our four physical sites based in Canberra and Mitchell in the ACT as well as in Sydney and Melbourne.
We are also undergoing a program of business improvement for many of our corporate systems to improve efficiency and reduce manual handling.
We are an ambitious organisation, and we aim to be an employer of choice within the Galleries, Libraries, Archives and Museums (GLAM) sector, providing exciting and challenging work, as well as favourable employment conditions and unique development opportunities for our staff.
About the Team
The Digital Platforms team is part of NFSA's Digital Branch. This team of engineers and product managers build and manage our websites and services such as ‘Search’ and ‘our Player’, and a range of machine learning and data pipelines that we are using to pioneer the idea of a ‘conversational archive’.
The Opportunity
The Business Analyst, Digital Platforms will play a key role in three upcoming NFSA technology projects: the Platform 2025 website; the migration of material from our Shop service to NFSA Player; and new machine learning services to be launched in 2026. This role will also assist with requirements gathering, business analysis, user research, user-story and use-case creation across a wide range of other NFSA Digital Platforms projects.
Please note: This recruitment process is intended to fill both current and future vacancies. While the position on offer is ongoing, a merit pool of suitable applicants may be established to fill similar ongoing and non-ongoing positions within the next 18 months.
Job Description
Key Responsibilities/Duties
Under limited direction, this position is responsible for delivering the following functions:
Interviewing internal and external users of NFSA services; understanding how users currently work with those services; and identifying each services’ benefits, faults, and potential areas of improvement.
Documenting these insights into digital strategy planning, user stories, use cases, project plans and other agile documentation that allows developers and engineers to build better replacements of existing systems, and to create innovative new services.
Project manage ongoing digital development against your and others’ plans and strategy, to ensure projects are finished to correct specification, on budget and on time.
Ensure the Digital Platforms team and projects are compliant with best practice standards, reporting and budgeting requirements.
As required, provide ad hoc project support to assist other Business Analysts, Project Managers and Digital Platforms’ management, to ensure others’ projects are delivered to specification, time and budget.
Selection Criteria
The successful candidate will demonstrate their capacity against the following:
A demonstrated ability to manage complex business and organisational challenges into readable, actionable documentation that developers utilise to build and update systems.
Demonstrated ability to communicate effectively both verbally and in writing, including the preparation of high quality and accurate documentation and reporting.
Strong interpersonal skills and the ability to work effectively in a fast paced, adaptive team environment including developing and maintaining productive working relationships with stakeholders and staff members.
Experience in supporting productive working relationships as a team member, with a strong client focussed approach.
An ability to prioritise, plan and organise work independently and be accountable for own work output.
Desired Skills and Experience
Desirable:
Experience as a coordinator, business analyst or project manager within a team that has successfully completed a large-scale digital or content project.
Experience in a project management or content strategy role within a National Cultural Institution or equivalently complex regional GLAM/arts organisation.
How to Apply
When applying via our online e-recruitment system, please address the details in the ‘Key Responsibilities/Duties’ and ‘Selection Criteria’ by outlining in 1,000 or less, how your skills and relevant experience demonstrate that you would be our ideal candidate. Your current resume is also required in your application.
We welcome and encourage applications from people with disability, the LGBTIQ+ communities, from Aboriginal and/or Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds.
Eligibility
To be eligible for this position you must:
Be an Australian Citizen.
Satisfactorily complete an Australian Federal Police National Police Check.
What we offer you
We provide a diverse, inclusive, and supportive work environment with access to:
Great training and development opportunities.
Generous leave and flexible working arrangements.
Our Employee Assistance Program (EAP – a free counselling service for you and your family).
A competitive salary, plus 15.4% superannuation.
Rewards and recognition initiatives.
Cultural Values
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At the NFSA we prioritise the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.
The National Film and Sound Archive of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for these principles in theory and practice.
RecuitAbility
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see: RecruitAbility | Australian Public Service Commission (https://apsc.gov.au)
Contact Officer
Grant Heinrich | Product Manager
E: grant.heinrich@nfsa.gov.au
Ph: 0434 310 158
